Frequently Asked Questions (FAQ)
Welcome to the Wearock FAQ Page. Below you’ll find answers to the most common questions about our premium t-shirts, orders, shipping, and returns.
1. About Wearock
Q: What is Wearock?
A: Wearock is a premium clothing brand offering high-quality, stylish, and comfortable t-shirts designed for everyday wear and special occasions.
2. Orders & Payments
Q: How do I place an order?
A: Simply browse our collections, select your size and color, add to cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept credit/debit cards, UPI, net banking, wallets, and COD (Cash on Delivery)
Q: Can I change or cancel my order after placing it?
A: Orders can only be changed or canceled within 2 hours of purchase by contacting our support team.
3. Shipping & Delivery
Q: How long does delivery take?
A: Standard delivery usually takes 4–7 business days. Express shipping delivers within 2–4 business days.
Q: Do you offer free shipping?
A: Yes, free shipping is available on orders above the Minimum Amount, ₹999.
Q: Do you ship internationally?
A: Currently, we ship across India. International shipping may be introduced soon.
4. Returns & Refunds
Q: What is your return policy?
A: You can return eligible items within 7–14 days of delivery. Items must be unused, unwashed, and with original tags.
Q: How do I request a return?
A: Contact us at support@wearock.com with your order details, and our team will guide you through the return process.
Q: When will I receive my refund?
A: Refunds are processed within 5–7 business days after we receive and inspect the returned product.
5. Products & Sizing
Q: What makes Wearock t-shirts premium?
A: Our t-shirts are made with high-quality fabrics, durable stitching, and modern fits designed for comfort and style.
Q: How do I choose the right size?
A: Please refer to our Size Guide available on each product page.
Q: Do you offer customization?
A: At the moment, we focus on ready-to-wear premium t-shirts. Customization options may be introduced in the future.
6. Contact & Support
Q: How can I contact Wearock?
A: You can reach us at:
📧 Email: support@wearock.com
🌐 Website: https://www.wearock.com